- Details
- Category: Electrical Services
- Hits: 140220
Okay folks, let's cut a long story short to save you having to plough through the blurb below (unless you really want to). This is a little fartbox operation and I lack both the inclination and skills to do anything untoward with your personal information. It will be necessary for me to have your basic contact details so that I can log and process any work request you've put my way, and for me to retain files and documents relating to any enquiry you make of me. Aside from that, I don't plan to spam you, rob you or to sell your information to the Russian mafia, dodgy Facebook affiliates or to any other third paties.
The most information I hold on any given client is what you give me, i.e. your name, address, telephone number and email address (if applicable), along with any data related to your electrical installation such as certificates issued and photographs I may have taken for planning the job or as before/after comparisons. This information is available to me (obviously) and the bloody wife who does the book-keeping and administration. Other employees, subcontractors or service providers not specifically named here do not have access to this information. No payment details are collated or stored by David Savery Electrical Services Ltd., so your credit card and bank account are quite safe from my end if you choose to appoint me to undertake your electrical work and cough up with such methods. Communications you receive from me may be written or verbal, but would only be directly related to your enquiry. I don't send out marketing materials such as email offers, leaflets, vouchers, freebies, letters or any other unsolicited offers or materials, and I only engage in passive advertising such as print advertisements in certain selected publications.
I suspect few people would find it worthwhile to hack into my company in order to obtain basic client contact details and pictures of fuse boxes, but methods are in place to keep your information safe and to keep me (hopefully) on the right side of the EU General Data Protection Regulations and the Data Protection Act. Read on if you want to know what information I gather on you, where it's kept and how you can get it removed if you're perhaps one of those who wears a tinfoil hat and suspects the CIA are pulling my strings....
David Savery Electrical Services Ltd. securely holds information on external databases and company computers relating to client enquiries, purchases, planned work and work already undertaken. When I say securely, I mean I use encryption methods, security procedures and approved third-party services to transmit and store business data in a way that is secure as is reasonably practicable. While all reasonable steps will be taken to ensure the ongoing safety of your information, David Savery Electrical Services Ltd. will not be responsible for any breach of security unless it is the direct result of negligence or wilful neglect. That is to say, if during a hungover state I happen to leave an unencrypted copy of my customer database on a memory stick on the urine stained seat of the number 9 bus, then yes, that's my fault. On the other hand, if a determined miscreant exploits an I.T. loophole that the likes of Microsoft haven't yet issued a patch for in order to steal my user data, well that's not my fault. If said miscreant points a gun at me and demands I hand over all my user data, then you can bet I'm going to sit my pants and give up any information I hold on you in a friggin' nanosecond. To put your mind at rest, in the first case, I don't use memory sticks or public transport. In the second case, we're all of us in that same boat. In the third case, you'd do the same, but there are few guns here in Whitnash and fewer people who want to get their hands on the low-level information I hold on you, so don't have nightmares about it.
The information collated and processed by David Savery Electrical Services Ltd. is that which you, my beloved client, has given me verbally or via email, text message, social media, webform or in any other format. Your details may also be obtained from partner firms such as builders or other trades who may refer me to you as they project manage a larger job on your behalf that requires electrical work, although they themselves should seek your permission to be contacted before passing on your contact information to the likes of me and I take no responsibility if they neglect to do so. Similarly, contact data may be passed on by third-party organisations whom I might subcontract to, such as a facilities managament company who might ask me to undertake work on your behalf and with your presumed consent (which would be in their own terms & conditions and privacy policy).
Since January 2016, the basic details of any enquiry or confirmed booking will be held on my job tracking database (Tracker) so that a unique reference number may be assigned to it. The Tracker database and back-end are hosted by an American company called SupportSystem, a division of Enhancesoft. Only two employees of David Savery Electrical Services Ltd. have access to Tracker, me as the job planner, and the bloody wife who does the admin. SupportSystem employees can only access data stored in the database records as part of their maintenance and faultfinding procedures. Details of SupportSystem's privacy policy can be found here. Don't ask about GDPR, Americans can't even spell it. Tracker will email you automatically with any updates if you have logged your own job on it, something I allowed between 2016-2020. Tracker will not email you if I open the job on your behalf, nor will it ever send you any emails unrelated to your specific job.
Since January 2017, estimates, quotations and final invoicing has been handled by a second hosted database called YourTradeBase. No client data is entered onto this database at the enquiry stage, only when a quote or estimate is authored or if an invoice is to be issued will details of name, address, contact phone number and contact email address be entered. The same two employees of David Savery Electrical Services Ltd. have access to this data with employees of YourTradeBase permitted access only if there is a technical issue with a specific customer record which requires investigation. YourTradeBase is GDPR compliant and their notice of compliance can be found here. YourTradeBase will email you with your estimate/quotation, invoice, certificates (if applicable) and a receipt once payment is made. YourTradeBase has a messaging function for you to easily contact me in relation to any of the above documents and for you to receive emailed replies. YourTradeBase will not send you any other emails.
Both of these external databases use security and privacy practices to ensure the data held within is safe, while access to them is via SSL encryption. If you do not have (or do not want) to supply me with an email address, these database records will still exist, however any paperwork relating to your enquiry will be sent to you via the traditional postal service or delivered by hand if I'm passing.
Client records are also stored electronically at the registered office of David Savery Electrical Services Ltd. and are backed-up to an external cloud service This data is encrypted with the same two employees having access. Information pre-dating the use of Tracker and YourTradeBase was held electronically in individual file form in the client records. Data is also held in a third (internal) database which issues electrical certificates where applicable. This database only contains client names and addresses for producing the certificates and does not hold any contact details. And yes, having to use three separate databases is probably inefficient and a bit of a pain in the arse.
Any electrical work I perform which falls under Part-P of the Building Regulations is required by law to be notified to Local Authority Building Control. I do this through my membership of the NICEIC Approved Contractor Competent Persons Scheme (CPS). This requires me to fill out a secure web-form where your address, unique Tracker job reference number and unique electrical certificate number(s) are entered. No name, phone or email client contact details are provided to NICEIC, but they pass the information they do have to Local Authority Building Control and issue the certificate of compliance for the work. NICEIC are GDPR compliant, and their privacy policy can be found here.
If you have ever made an enquiry with David Savery Electrical Services Ltd. or have appointed me to perform any work, you may:
- Request what information is specifically held about you.
- Request copies of data files stored about you.
- Request that your information is permanently deleted.
In the case of a deletion request, any entries relating to you held on Tracker, on YourTradeBase and on the internal certification database will be permanently removed within 30 days along with other non-essential data such as generic email communications and photographs. The historical record held by NICEIC for work completed at your address is required to remain as proof of compliance. Data held in your customer file will also be permanently deleted with the exception of the following documents which the business would be required to retain for legal reasons:
- Invoices issued: Required to be retained for accounting, auditing, and warranty purposes.
- Electrical certificates/reports issued: Required to be retained as legal proof of work performed at a given property.
- Building Regulation (Part-P) notifications: Required to be retained as legal proof of compliance for work performed at a given domestic property.
- Written correspondence, if any, which I would be required to retain for the record such as signed contracts, reports, discussions or agreements or other important/official communications.
In short, if I've done work for you then I can't entirely pretend you never existed.
David Savery Electrical Services Ltd. will never:
- Sell or release any of your information to any third parties without your explicit consent.
- Send you any unsolicited marketing requests or calls.
David Savery Electrical Services Ltd. does not hold any financial information for any clients. Invoice payments made via credit/debit card online are not processed by this website and are handled through the Stripe secure gateway with the card information neither recorded or stored by David Savery Electrical Services Ltd. in any form. The privacy blurb for Stripe can be read here. If you intend to pay an invoice by credit/debit card then please review these policies, and if you don't agree with them then alternative means of payment such as cash, cheque or bank transfer remain as alternative options.
The website for David Savery Electrical Services Ltd. (this thing you're on now) should force a https (secure) connection. It may use cookies and it should show one of those stupid and annoying cookie agreement notices the first time you open this site in a new web browser. If this site does use cookies, then I don't know about it as I've certainly never gone out of my way to deliberately implement any cookie nonsense, but the whole thing is part of an externally hosted content management system with various plugins to enable enhancements such as mobile viewing, Google ads and video integration, and how it all actually works or whether any updates will ever change the status-quo is all too complicated for a mere electrician to comprehend. There is a certain amount of basic visitor tracking on this website which allows me to see the following:
- Visitor IP addresses and country of origin.
- Individual page hit counts.
- Search key phrases and keywords used on the site search tool.
- Referring websites and search terms.
- Time of day/day of week and bandwidth traffic statistics.
This statistical information is occasionally checked by one employee of David Savery Electrical Services Ltd. (i.e., me) to see what pages are popular and whether people are finding the answers to what they may be searching for so that I can improve the content on this site. Other than the above, no other identifying information is recorded or held by this website. The privacy policy of my web host can be viewed here. This website may link to external sites whose content or operation I am not responsible for, so go read their privacy policy if you're redirected elsewhere.
I use Google Adsense to generate advertisements on some pages of this site*. I don't monitor what ads Google chooses to display, but Google says the following:
- Third party vendors, including Google, use cookies to serve ads based on any users prior visits to this website.
- Google’s use of the DoubleClick cookie enables it and its partners to serve ads to you based on your visit to this website and/or other sites on the internet
- You may opt out of the use of the DoubleClick cookie for interest-based advertising by visiting Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies for interest-based advertising by visiting aboutads.info
Honestly, the whole Adsense thing is more trouble than it's worth; it generates about enough to buy me a cup of coffee every month, so I don't know why I bother. If you don't care about being tracked on the internet and having 'relevant' adverts served up to you then ignore it. If you do care, then you'll probably already know more about disabling cookies and maintaining anonymity than I do. What the hell do you want from me, I'm just an electrician?
*Adsense was scrapped from March 2021 after the pricks at Google started shovelling full-screen vignette ads at my beloved visitors. The only advertising on this site now is through tailored affiliate links. That generally means you clicking such a link allows third-parties such as Amazon to plop a cookie on your computer and I then get a slice if you buy something from them, or that you can use a referral code at a third-party checkout to get some kind of concession. If that sounds like a shitty deal, simply don't click the link. They're pretty obvious - graphical things with "affiliate advert" written on them; they're not sneakily embedded into the article text or anything. In fact, here's one now...
AFF7
Regarding such affiliate ads, bear in mind I'm not responsible for third-party websites, offers may be subject to change without notice (hell, even I might not know it's been changed or withdrawn), you should enter into deals after performing your own diligence, etc. etc.
David Savery Electrical Services Ltd. has a presence on social media platforms such as YouTube, Twitter, Instagram, Strands and Facebook. I do not engage in any paid advertising, promotion, data collection or tracking via any social media platform, and I only use them in their simplest form as a way to keep engaged with peers, clients, potential clients and the public, although not celebrities who are generally vacuous arseholes. I may author posts of horrors I find, work I'm proud of or just things that are 'interesting' on these platforms or on this website as part of an article such as a blog, but I won't give out identifying information for any given client. If you don't want me to take any photos or author any posts for any given site, then please let me know. Retweets or reposts don't necessarily indicate endorsement. If you post a public request on social media for an electrician or for electrical advice, then I reserve the right to respond directly and offer my services. I may also offer my opinion or comment on any public post whether electrically related or not and regardless of my sobriety at the time. You may of course block me from your timeline, and I may do the same to you, but that's just how social media works and is nothing to do with data protection.
If you have booked my services through any third-party platform, trade or supplier, they are also responsible for your data independently of my own internal procedures, so go shout at them if they are hacked or get careless.
David Savery Electrical Services Ltd. reserves the right to update or amend this policy at any time and without notice. If there's something here that raises an eyebrow, then check back to ensure it hasn't changed before booking work or ask me about it directly so that I can confirm how it may affect you.
- Details
- Category: Electrical Services
- Hits: 73198
To visit you within Warwickshire or Coventry in order to discuss a project or to provide a no-obligation quotation for a set piece of work you want completing then there is no charge.
Where pricing hasn't been quoted beforehand for a set piece of work or where faultfinding is required, the following hourly/part hourly single man-hour modular guide prices are likely to apply.
 |
Scheduled work during weekday hours will be based on this labour rate for the first hour/part hour unless a fixed price has been quoted beforehand. Material costs are not included in this price. | |
 |
After the first hour, the labour rate for subsequent hours/part hours drops for scheduled work unless a fixed price has been quoted beforehand. Material costs are not included in this price. | |
 |
Where work has to be scheduled at short notice, i.e. to suddenly fit in with other trades or available access, or where it necessitates in a change of my planned schedule, then pricing will be based on this hourly labour rate. Material costs are not included in this price. This rate may also be charged per part hour for short or overrunning work. | |
 |
The emergency hourly/part hourly labour charge will apply whenever a quick response is required regardless of the time of day or day of week. Material costs are not included in this price. |
These prices assume just I turn up to do the job. If hired help, subcontractors or additional third-parties are involved, the pricing will reflect the number of bodies on site attending to the work. For large jobs such as rewires, a discounted rate will be applied (see rates breakdown). Travel time in the CV postcode area is not charged for under these rates. Occasionally I may be accompanied by someone on work experience, be that a disinterested yoof from a further education college or a someone going through a mid-life career change. No charge applies for their time.
Rates are subject to change without notice. Always check this page for the current rate when booking new work.
The 'subsequent hours' rate relates to additional hours performed for work under a particular job reference number. If other work is later booked which is unrelated to the original job, then the initial hour rate will again apply to that new job.
If you're booking a domestic Electrical Installation Condition Report (EICR), aka Periodic Inspection / Landlord Certificate, these are currently priced at £25 per circuit for each of the first ten circuits, then £15 per subsequent circuit thereafter. For a guide on how many circuits your property might have, please refer to this page. I'll admit, I'm not the cheapest for inspection and testing work, but I can guarantee an honest report and a proper job unlike others who offer this service cheaply in order to make up unnecessary remedial work to cover their costs, or who place inexperienced and low-cost personnel on the job. Refer to my EICR page for how to avoid being scammed on electrical inspections!
Portable Appliance Testing (PAT) is charged at £2.50 per item.
David Savery Electrical Services Ltd. deregistered for VAT on 30th September 2023 as part of downsizing to a lazier operation. Invoices will not show a tax breakdown and no VAT element can be reclaimed.
Important things for whingers to remember regarding pricing!
I charge an average market rate; some people may be cheaper, some may be costler. When it comes to fault finding specifically, some have complained in the past about my charging a full-hour because I found the fault "too quickly". For that type of job, what you're being charged for is the desired outcome and not the physical minutes spent on site. If I happen to get to where you want using my specialist tools and expertise quicker than some fat slob who doesn't know his asshole from his earhole, then that doesn't make my service somehow worse value for money. Be glad I haven't faked a big issue out of nothing and pulled your pants down for parts and labour you never needed like some rogues might! And remember: I've turned down other work at the same rate to be resolving your issue on the day, so I'm not prepared to be penalised just for getting the job you wanted doing... done efficiently.
For any work, if I'm supplying materials, there will be a mark-up on those materials. The mark-up increases according to the risk of a warranty call, so a socket outlet might be 5% as not a lot will go wrong, but a LED lamp may be 25% because failures happen. I'm not interested in anyone thrusting a Screwfix catalogue under my nose to show a cheaper price than what subsequently appears on my itemised invoicing. As with everything in your home, there's a supply chain that's got those goods to your door, and each link in that chain has added on a percentage to cover their costs and profit. My mark-up covers me selecting the right goods, ordering them in, collecting them from the wholesalers, transporting them to site and taking on responsibility for the warranty (two-years on-site where invoices are paid within five days). All of that does not come out of my labour charge which is for my time and expertise on the job. Just because you can get goods from the likes of Toolstation for less doesn't mean I'm going to get 'em from Toolstation for you. If you want to trundle off and source all the parts for yourself to save paying my mark-up, you go right ahead. Of course, it's not my warranty then, so you'll have to sort out any failures or returns yourself. Also, my trade suppliers tend to punt better quality goods than the high street DIY chains and not everything is made equal. A Screwfix own-brand floodlight may be a third of the price of a model made by the likes of Timeguard, but chances are the cheap tat will be full of water in eighteen months in which case you'll be paying me to come along to find why your RCD is tripping and... well... see again the paragraph above.
One last thing: the business may be in my name, but the money doesn't go directly into my pocket to be blown on cigars, booze and hookers, and there are all sorts of tedious overheads the company has to cover just to keep afloat. I'll always make sure the invoicing is a fair reflection for the goods and services received, but with the labour costs listed here up-front, I may not be sympathetic to complaints after the fact. Don't like the numbers above? Well, shop around and take a punt on someone who says they can do it for less before calling me! Who knows, maybe my competitor will be great... or maybe you'll be calling me in to uncock their botchery. If so, please refer to my pricing as shown above. Ta.
Accepted payment methods
Invoices are payable upon presentation with the preferred payment method being bank transfer (BACS). Alternative payment methods are cash, cheque or credit/debit card which can be processed on site using a portable card terminal or online via Stripe's secure checkout shown on your invoice. There are no discounts for cash, and there are no surcharges for credit/debit card payments. Billing happens later via email or post, so I won't be demanding payment before I leave site which means you don't need to ensure cash is readily available up-front and you get time to inspect the work without me breathing down your neck. It also means if you're not in the area and you have a vulnerable relative you need me to do work for, you can rest assured I won't be pestering them for payment on the day. More details regarding payments can be found on my Q&A page.
All work is subject to my standard terms and conditions unless specified otherwise and in writing beforehand as part of an agreed scope of works.
- Details
Have I done work for you? Were you happy with it? If not, contact me and give me the opportunity of making you happy.
If you'd like to read or write reviews, then please see my Which? page. Reviews left on Which? are moderated so you can be sure of genuine feedback unlike on other sites such as TrustPilot and Google. The problem of fake reviews was so bad, I closed all other external review sites at the end of October 2019. If you see any other business listing claiming to be David Savery Electrical Services Ltd. displaying reviews, assume they are fake or unverified.
I do read all reviews and I do appreciate the time people put in to leaving me feedback.
Regd. 404910798
- Details
- Category: Electrical Services
- Hits: 54561
My Community Support service is designed to provide assistance to anybody in the local area who would have difficulty performing basic maintenance tasks such as changing light bulbs and smoke alarm batteries.
If you or someone you know lacks the mobility to be able to scurry up a ladder, as a neighbourly duty I'd be happy to provide assistance with no labour or call out charge.
There are a few common sense caveats, namely:
Although I won't charge for a call out or labour, where I am required to provide replacement materials, these would be chargable.
This service is for the replacement of basic consumables only, i.e. changing dead bulbs and batteries where no tools or particular expertise is needed. Where repair and/or faultfinding work is required, this would fall under the normal scope of chargeable works.
Although I would try to attend as quickly as possible, I may not be immediately available to assist. Requests that are close to home (Whitnash) can probably be attended to quite quickly, but for those further afield the time when I can attend really depends on when I'm next scheduled to be in that neck of the woods. If the diary suggests I can't get there in a reasonable time, then I'll inform you so alternative arrangements can be made.
Where I believe safety may be compromised in any way, I may refuse to attend site or to perform the requested work.
This service is provided for domestic installations only.
This service is provided for those who truly need it and is not designed to provide free labour to those who have the means to perform their own basic maintenance but are too lazy to do so, for example a landlord using me to change light bulbs for their able-bodied tenant to save themselves the effort, or someone with limited mobility who lives with an able bodied person who could have resolved the issue. If I feel my generosity is being abused, I reserve the right to refuse to assist or to answer/attend any subsequent requests.
Some examples:
Mrs D, an elderly lady in Barford, had attempted to replace a dead bulb in her cooker hood, but upon twisting it the glass came out and the metal screw cap was left stuck in the holder. As a non-urgent request it was two weeks before I could attend, but as she had a replacement lamp to hand, extracting the old screw cap and inserting the new lamp was done at no charge.
Mrs S, an elderly lady in Whitnash, was unable to replace the fluorescent tube in her kitchen light. Her daughter had attempted to assist but they had been unable to locate the tube into the batten. I stopped by the same day on my way home and correctly fitted the tube at no charge.
Mrs D, an elderly lady in Bridge End, had a smoke alarm that was beeping with a low battery. Upon finding it was a two year old Fire Angel model with a non-replaceable battery, I contacted Fire Angel and they sent a replacement out under warranty. I returned to site once the replacement had been received and fitted it at no charge.
Mr and Mrs C, an elderly couple from Sydenham, had problems with the filament lamps in their living room tripping a hard to reach circuit breaker every time a bulb blew. I replaced the filament lamps with good quality long life LED lamps which will last for years without troubling the breaker. They were charged only for the cost of the LED lamps.
Mrs D, an elderly lady in Whitnash, reported her outside floodlight not working. The height it was mounted at meant access was only possible via a long ladder, however I popped out on a quiet Sunday and replaced the lamp to bring it back into service. Although I supplied the replacement lamp, because it was a used bulb I happened to have on the van and no shops were open, no charge was levied.
If you or someone you know needs this kind of assistance then please contact me at the earliest opportunity.
AFF2
- Details
- Category: Electrical Services
- Hits: 48553
A collection of links to third party websites which may be of use. Of course, I make no guarantees regarding the availability or content of any external pages, portals and links. Information regarding these links was correct at the time of writing.
Choosing an electrical contractor |
||
 |
|
|
| |
 |
|
| |
|||
 |
|
||
Electrical & environmental safety |
||
 |
|
 |
|
 |
|
 |
|
Local services |
||
 |
|
|
 |
|
|
Suppliers, regulators & government boffins |
 |
|
|
 |
|
|
|
|
Other sources of information/resources for fellow electricians |
||
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
|
Affiliate links - click these; I get paid! Oh, and you might get some swag too... |
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
 |
|
I am not responsible for the availability of or content on third party sites. Offers may be subject to change or withdrawl without my even knowing and terms and conditions will apply to the affiliate links, so don't sign up for anything just on my recommendation, do your own damn homework first!
Please note, I don't accept requests to place third party commercial links on this page, especially from ambulance chasing no-win-no-fee outfits with '4U' or '2U' moronically inserted into their name, or SEO knobheads trying to boost the search rankings of cack websites to fulfill their shady promise of getting them onto page one of "The Google". Still, that doesn't stop the weekly rubbish coming in from such idiots all "reaching out" to my head of Marcomms while claiming to have a great resource they want to add here.
If that's you, be aware that I had a long chat with my head of Marcomms and he said you can print out your proposal, roll it into a tube and stick it up your arse.
Subcategories
Free advice!
The articles in this section may not be maintained, therefore any advice given should be considered correct at the time of writing but may since have depreciated. Please refer to the publication date for each article and, if necessary, check the content against more current sources. Articles may contain strong language.
Personal Blog
This section contains articles of personal opinion pieces. The language may get a little salty around the blogs, so arm yourselves with talcum powder before reading.